All returns are subject to a physical inspection. Product must be in perfect condition and not worn or washed. We must have the product back and inspected before a credit can be issued. Defective items are backed 100% and can be returned for exchange only. We will pay return shipping charges for incorrect merchandise only. All returns must be sent ground service only. Sorry no COD’s will be accepted.
30 Day Return and Exchange Policy. We are proud of the quality of our products and want you to be fully satisfied with your purchase. please return your merchandise within 30 days for a full refund or exchange if your new item is defective. We will apply your refund, less shipping and handling, to the original form of payment. If you would prefer an exchange we will send it promptly. All returns should accompany the original sales receipt. We must have the product back and inspected before a credit can be issued. Defective items are backed 100% and can be returned for exchange only. The Flying Pig Clothing Co. will pay return shipping charges for incorrect merchandise only.
If your merchandise was damaged in shipment or there is a discrepancy in the number of packages received please email our returns department immediatedly at firstname.lastname@example.org. A return authorization must be received prior to returning any items.
You should ship the package using Fedex, UPS or USPS insured with delivery confirmation. The Flying Pig Clothing Co. will not be responsible for lost or damaged packages by delivery services. Record your tracking number and order number and keep until your refund or exchange has been received. This also helps if you need to make an inquiry on your return. All merchandise must be returned in new, unused, resealable condition within 30 days. Refunds or exchanges on any defective merchandise will be given at the evaluation of The Flying Pig Clothing Co. staff. We will not accept any COD packages. We will not refund shipping charges or return shipping charges. The Flying Pig Clothing Co. Returns Dept. 30 Manorhaven Blvd. Port Washington, NY 11050
We ship all online orders via United States Postal Service. All orders placed Monday through Friday will ship within 48 hours, pending payment verification and product availability. Orders placed on Saturday or Sunday will be shipped by the following Wednesday.
TAX INFORMATION Sales tax will be charged based on current New York State tax laws.